HR Service Center Manager

Sigmar Recruitment

Cork

One of the world's leading specialty chemical companies is seeking an experienced HR shared services manager to oversee the migration of business globally across EMA and North America into a shared function in Cork. They are seeking an experienced shared services center manager with project management experience and ideally with multinational start-up organisational experienced. Fantastic long term opportunity and competitive salary for the right results driven HR professional. Responsibilities: Executes overall department strategy, provides direction and guidelines for the HR Service Center while partnering closely with, Director HR, Global HR Data Analytics and Services to further advance the development of appropriate solutions across the business. Identifies service delivery improvement opportunities and embraces technology as a way to deliver high-quality service experiences to our employees. Develop, implement and continuously improve policies, procedures, and processes necessary to execute HR service requests and transactions (i.e., personal data, pay data, position change data, etc.). Report on Service Level Agreement (SLA) metrics in order to maximize effectiveness and efficiency of process area. Ensure delivery of business results by meeting or exceeding all contractual SLA’s and managing costs. Required Education and Experience: Bachelor’s Degree required or an equivalent combination of education and experience required. Minimum of 6 years of experience in Human Resources with at least 2 years in customer/employee facing position. Previous experience working in an HR or Employee Service Center/shared services environment or contact/employee call center highly desired. If you are interested in having a confidential discussion about this challenging but highly rewarding position please call Leah at Sigmar on 021 4847 135 or send your CV to loflaherty@sigmar.ie to receive a call. This job originally appeared on RecruitIreland.com.

2744 days ago