Cache of job #13699262

Job Title

Process Co-Ordinator (Dental Nurse)

Employer

Brightwater

Location

Cork

Description

Process Co-ordinator (Dental Nurse. Job Description: The Co-ordinator co-ordinates, integrates and represents all facets of patient services from the first phone call through continuing care compliance. This position manages the daily, weekly and monthly schedule to meet the clinic’s production, efficiency and collection goals. The successful candidate will be cross-trained with the Specialist Nursing team so they can assist when necessary. Responsibilities: Demonstrate exceptional customer service at all times and address the needs of patients in a fast-paced culture. Answering enquiries via phone and email. Prepare and discuss treatment options, establish treatment schedules, and prepare financial arrangements with patients. Monitor each patient’s progress to ensure completion of dental treatment plan and report patient status to attending dentist as well as enter and track patient treatment plans in computer system. Be knowledgeable in various insurance plans, tax allowable treatments and limitations. Manage assessment reports and progress. The ability to complete all tasks and duties assigned to front office personnel. Actively participate as a contributing member of the front of house team to achieve patient satisfaction. Optimise the schedule to reach daily goals. Contributing to the growth of the clinic through the provision of innovative systems and suggestions. Perform other duties as assigned. Qualifications: Dental Nursing / Dental Hygiene Qualification (essential. 3-5 year’s minimum Dental Nursing / Dental Hygiene experience in a high volume dental clinic (essential. Dental Radiography qualification a plus. Communication skills to build rapport with patients. Positive attitude to overcome common patient objections / rejections. Good judgement and sound decision-making ability. Computer literate a must (MacPractice is a plus. Specialities experience with Periodontists, Prosthodontists, Oral Surgeons, Endodontists, Orthodontists and Paediatric Dentist’s is a plus. Practice Manager experience an advantage but not a requirement. Benefits: As a member of our team, you’ll receive a competitive wage, course attendances, bi-monthly one-to-one welfare meetings and annual performance based bonus. Please apply via the portal and for further details please call Marguerite Brahim 021 4221000. This job originally appeared on RecruitIreland.com.

Date Added

2562 days ago

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