EMEIA Applecare Communications..

Apple

Cork

Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You want to shape communications content that improves someone's ability to perform at their highest potential and, when needed, you have the leadership skills to manage others to do the same. You understand the value of communications to a complex, global AppleCare organization and consistently look for ways to simplify your message to maximize effectiveness. Communication occurs whether planned or not. Effective communication occurs when the receiver clearly understands and is inspired to act upon the intended message that was sent. You are the person who is passionate about planning, creating and executing those communications to inform and inspire teams and you have the leadership skills to manage people through this process. You have an informed opinion and you are able to articulate that opinion to influence teams, peers and leadership on a global scale. You are equal parts communications leader, content editor, and business strategist. You excel at building and nurturing relationships, and you're willing to roll up your sleeves and pitch in whenever duty calls. You want to be part of an exceptional team and have fun delivering smart, creative work. Key Qualifications: oFluent in English. oMust have exceptional written and verbal communication, time management, and interpersonal skills. oDemonstrated ability to lead, think and act strategically, understand business challenges, and formulate effective plans to improve business results. oDemonstrated ability to learn on the fly and create nimble strategies. oMust have strong influencing, facilitation, and conflict management skills with people at all levels of the company. oDemonstrated commitment to innovation. oPassion for outstanding customer service. oExceptional creative thinking and editorial skills. oFlexibility that enables professional, efficient reaction to directional change. oRequires strong project planning and management skills. oMust be able to achieve demanding deadlines without requiring constant follow-up. oMust be able to re-order project priorities on short-notice and adapt to changing requirements. oRequires an ability to quickly learn and use new technology and software applications. oBe flexible and have the ability to travel as required. oBe able to work cross-site and work unique hours to host calls globally. oJive (Gather/ConnectMe) experience a plus. oMultimedia experience a plus. Description: Facilitate rich partnerships with AppleCare and AppleCare Supporting Leadership globally to identify, plan, and drive business goals and strategies through numerous communication channels/methods. Strategically manage and contribute to the development and execution of global communications. Create communications for multiple audiences to get the right people the right information at the right time. Engage global and local perspectives for all projects. Work with localization teams to ensure smooth translations are made for the required audiences. Identify all stakeholders and work with them, individually and collectively, to create, gain buy-in on, and refine a complete editorial strategy. As needed, use visual tools to gain buy-in/approval of the identified communication plans. (e.g. storyboards, keynotes, written stories, project plans. Manage each communication from end to end, identify contingencies, establish clear timelines and meet them, communicate clearly and regular to stakeholders and leaders. Thinking globally and collaborating cross-functionally. Manage and deliver communications in innovative ways. Manage and support high level meetings from small meetings to those over 1000 in attendance. Manage and support multiple Wikis/Hubs. Manage multiple email groups for accuracy. ¿ This job originally appeared on RecruitIreland.com.

2497 days ago