Medical Information Associate -German

Nurses Ireland

Cork

PE Global are now recruiting a Medical Information Associate– Fluent German in association with our client, an award winning company that offers one of the best benefit and pay packages in Ireland. Purpose. The purpose of the Medical Information Associate is to support Medical Information Services in. Europe. This role is an entry level, customer service associate responsible for professionally. responding to basic medical/pharmaceutical inquiries from HCPs, patients and other customers and. also to support the Medical Information Analysts. The associate will also be responsible for. documenting all customer interactions in the appropriate computer system. Minimum Requirements: . Excellent active listening skills with effective verbal skills to respond to customers with a rational and. empathetic manner. . Excellent written skills to succinctly, accurately and objectively respond to customers queries. . Able to respond flexibly and empathetically to customer needs, managing their expectations effectively. . Proactive, analytical and pragmatic approach to problem solving. . Able to work under pressure, juggling short deadlines, multiple priorities and concern for maintaining. standards. . Good time management skills. . Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their. expectations. . Experience of software packages such as Word, Excel and Outlook. Other Information/Additional Preferences: . Bachelor´s degree, diploma, medical or pharmaceutical technical assistant or equivalent in health care, natural sciences, pharmacy, nutritional specialists or a related discipline. We will also consider business. experience such as medical sales representatives. This is an advantage but not essential. . Knowledge of contact center or medical information operational experience preferred. . Medical Information Associate reports directly to an Operations Manager. . Educational/work background in a health care, medical affairs, clinical development, scientific or. medical communications field. . Project management experience would be an advantage. Benefits: Award winning Company. Immediate and Comprehensive VHI medical insurance for you and your family. Strong work/life balance 37.5hrs per week (no weekend or evening work. Life Assurance. Immediate Pension Scheme. Employee Assistance Programme. Employee Recognition Scheme. Live Life Programme. Educational Assistance Scheme. Progression Opportunities. Subsidised Superior Canteen and Complimentary Tea and Coffee. Relocation Package. Subsidised Gym membership. Please contact Aine by email via health@peglobal.net or call 021- 4297901. PE Global work with some of the world’s largest pharmaceutical, medical devices and biotechnology companies with whom we have a high success rate in placing professionals across multiple disciplines and locations. We are renowned for providing highly technical and innovative candidates on behalf of our clients and have successfully established our reputation for excellence and gained an outstanding track record with these clients. Register today to keep your finger on the Job Opportunity Pulse. This job originally appeared on RecruitIreland.com.

2453 days ago