Cache of job #13790335

Job Title

Operations Manager/Cust Service French

Employer

Brightwater

Location

Cork

Description

Operations Manager/Customer Service French. Responsibilities: Responsible for leading operations with a team of 10-15 employees. Actively connect with your people and drive engagement by holding regular 1-1’s and team meetings. Coaching and developing a team to its fullest potential to contribute to overall GBS performance. Develop top talent by participating in regular succession planning and having robust performance conversations. Recognise and reward excellent performance within the team. Work in partnership with various cross-functional stakeholders to maintain efficient and compliant processes. Ensure the culture of compliance is reinforced continuously within the team. Actively develop and maintain trusted relationships internally & externally with all business partners, while providing thoughtful and candid insights into key business matters. Leads where possible continuous improvement initiatives including standardization and/or re-engineering of processes and controls. Continuously look for ways to improve our service level for our customers /stakeholders. Drive cross-functional projects where opportunity arises. Demonstrate excellent project management abilities and strong understanding of systems. Support organizational changes. Analyse and translate data into key strategic inputs and insights to drive decision making. Proven ability to work on high level value-add ad hoc projects while continuing to achieve routine goals. Experience: Bachelor’s degree in business. MBA qualification is desirable. Fluent French. Strong People Management & Leadership Skills. Self-motivated professional with excellent customer service and strong working/team building relationship skills. Proven interpersonal and communication skills to interact with all levels of an organization. Demonstrates good judgment and is solution orientated. APPLY NOW and queries please to Marguerite Brahim 021 4221000. This job originally appeared on RecruitIreland.com.

Date Added

2417 days ago

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