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View Cache (Job ID 13829358)
Employer Morgan Mckinley
Job Title Customer Service Representative
Description

Customer Service Representative

Consider yourself a customer care expert? Our client is one of Ireland’s largest and fastest growing innovative Business Process Outsourcers. Theyare seeking Customer Service Advisors join their teams.?

In the role of customer service advisor, you will be working closely witha team of high performers. Delivering customer service solutions over the phone and email. Our client believes in Corporate Social Responsibility, professional development and employee welfare.

Role:

  • Providing relevant and up to date advice to customers
  • Keeping yourself up to date with business and product information
  • Effectively managing a database through accurate and efficient data entry
  • Adhering strictly to data protection and confidentiality laws
  • Ensure that all inbound and outbound documentation is processed correctly and in a timely manner
  • Conduct regular and thorough audits for compliance and quality improvement
  • Assist with reporting and creating documentation
  • Ad hoc administrative duties such as filing, scanning, photocopying and faxing documents


Requirements:

  • Previous Administration or Customer Service experience (desirable)
  • Excellent verbal and written communication skills
  • An exceptional telephone manner and strong Customer Service ethic
  • A high level of accuracy and attention to detail
  • Ideally have completed a relevant course, strong computer skills are essential.(e.g. ECDL)
  • Proven ability to deal with problems and solve them effectively
  • Ability to work well either individually or as part of a team


Benefits:

  • Full training will be given to you to make sure that you are an expert in your job.
  • Competitive Salary
  • Lean 6 Sigma
  • Subsidised Canteen.
  • Career Progression and Personal Development
  • Permanent position
  • Free Parking
  • Sports and Social Club
  • Great team environment
  • Annual Taxsaver ticket
  • Cycle-to-work scheme
  • An opportunity to gain experience with a progressive, growing and innovative company.


If this role sounds of interest, then please apply online today!

This job originally appeared on RecruitIreland.com
Location Cork
Date Added 9 days ago
Apply Link
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