Customer Service Representative Czech
Hero Recruitment
Cork
Contact: Jenny Dore. Email: jenny@hero.ie. Telephone: 0860449371. Customer Service Representative with Czech/Slovakian. Our client, a pharmaceutical company in Cork are currently looking to recruit a CMS Associate Czech/Slovakian for their site. Why this role. Global pharmacutical in Cork. Top employer. Competitve salary and benefits. Fast career progression. What will I be doing. Handling queries / calls from external customers, such as healthcare professionals. Coordination & execution of C2P process for assigned country/Hub. Ownership for issue resolution and escalation as required. Demonstrate business process expertise, both functionally and technically. Accurate recording of all data to ensure compliance at all times. Ensures optimal customer satisfaction in all aspects of the process. Develop and maintain strong working relationships with the affiliate and wider organisation. Provide input and recommendations into possible continuous improvement initiatives to increase efficiency and effectiveness. Continuously looks for ways to improve our service level for our customers /stakeholders. Supports organizational changes. Demonstrates flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances. Participates in internal and external educational opportunities relevant to the role. What do I need. 2-3 years' customer facing experience with excellent communications & compliance skills. Legal/Contracting/Travel & Meetings support experience an advantage. Fluency in English & Czech/Slovak is required for this role. For further information on this CMS Associate Czech/Slovakian role in Cork please contact Jenny Dore on 0860449371 / jenny@hero.ie. Check out all our open jobs on our HERO Recruitment website - www.hero.ie. Please Note: HERO Recruitment will not forward your details to any company without your prior approval. This job originally appeared on RecruitIreland.com.
2334 days ago