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Employer Pe Global
Job Title Operations Specialist- Learning And Deve
Description

The primary role of the Operations Analyst is to support the global L&D organization by serving as a lead expert for the processes operated & owned by the Global Learning Services team based at corporate headquarters.
Responsibilities

  • Be seen as a “go-to” information resource for all operational process related queries by understanding thoroughly the full set of L&D processes as well as a working knowledge of the underlying systems on which they are operated
  • Ensure data accuracy by conducting assessments, troubleshooting and correcting identified L&D Data issues
  • Support the Global Learning Services team by participating in the troubleshooting, escalation & resolution of L&D and system issues
  • Influence & maintain the Global L&D Data standards
  • Support the knowledge and education of internal L&D Contacts across affiliates on the L&D Data Management processes
  • Support global/regional L&D Process related projects that continue to enhance and bring efficiencies to the L&D processes by acting as the regional process expert for L&D data management
  • Support the overall Global L&D Operations team by demonstrating flexibility in providing cover for team members and training of new team members
Systems

  • Experience with workflow tools (preferably ServiceNow) ,Org Publisher and other database applications
  • Experience with Successfactors (SAP) is desirable
  • Experience with generating database queries, producing pivot tables and reports and analyzing information
  • Experience in MS Office (most importantly Excel) and Business Objects.
Personal Attributes

  • Ability to handle complexity and utilize analytical skills, with attention to detail.
  • Ability to work in global team environment and communicate effectively with L&D colleagues, HR Data Team personnel, and business partners
  • Ability to effectively prioritize and complete key tasks and deliverables
  • Curiosity of how data systems are integrated and impact each other
  • Ability to work flexible hours at times to communicate with global customers and partners
Interested candidates should submit an updated CV, marked for the attention of Susan O’Meara Susan.OMeara@peglobal.net or 00353 21 4297900

This job originally appeared on RecruitIreland.com
Location Cork
Date Added 17 days ago
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