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Employer Hero Recruitment
Job Title Cms Analyst-Czech
Description

Contact: Maureen Ferguson
Email: careers@hero.ie
Telephone: 0860462367

CMS Analyst
Our client, a pharmaceutical company in Cork are currently looking to recruit a CMS Associate Czech/Slovakian for their site.


Responsibilities

  • Handling queries / calls from external customers, such as healthcare professionals
  • Coordination & execution of C2P process for assigned country/Hub.
  • Ownership for issue resolution and escalation as required.
  • Demonstrate business process expertise, both functionally and technically
  • Accurate recording of all data to ensure compliance at all times.
  • Ensures optimal customer satisfaction in all aspects of the process.
  • Develop and maintain strong working relationships with the affiliate and wider organisation.
  • Provide input and recommendations into possible continuous improvement initiatives to increase efficiency and effectiveness.
  • Continuously looks for ways to improve our service level for our customers /stakeholders
  • Supports organizational changes.
  • Demonstrates flexibility in providing coverage and/or availability for scheduling adjustments for unexpected absences, events, or meeting volume variances.
  • Participates in internal and external educational opportunities relevant to the role.

Education / Qualifications

  • 2-3 years' customer facing experience with excellent communications & compliance skills. Legal/Contracting/Travel & Meetings support experience an advantage
  • Fluency in English & Czech/Slovak is required for this role.

For further information on this CMS Associate Czech/Slovakian role in Cork please contact Maureen Ferguson on 0860462367 / careers@hero.ie
Check out all our open jobs on our HERO Recruitment website - www.hero.ie
Please Note: HERO Recruitment will not forward your details to any company without your prior approval

This job originally appeared on RecruitIreland.com
Location Cork
Date Added 17 days ago
Apply Link
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